Privacy Policy
Last updated: 26 June 2026
HOORECON IT-Sys Private Limited ("we", "us", "our") operates the JELCOS AI website and related services at https://www.jelcos.ai (the "Service"). HOORECON IT-Sys Private Limited provides online digital learning, decision-support reports, subscriptions and coaching services. Customers purchase access to digital tools, reports, training content and guided advisory sessions through the website. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service you agree to the practices described here.
1. Information We Collect
Account information: name, email address, and password (stored as a secure hash).
Content data: the decisions, factors, goals, notes, reports, action plans and other content you create or request in the Service.
Payment information: limited transaction details required to process and confirm payments through our payment gateway.
Usage data: device type, browser, log data and feature usage, collected to operate and improve the Service.
Communications: messages you send us for support or enquiries.
2. Purpose of Data Collection
To provide, maintain and improve the Service and its decision-support, learning and coaching features.
To process payments, manage subscriptions and deliver purchased digital services, reports or credits.
To personalise your experience and generate the analyses, reports and guidance you request.
To respond to your support requests and send service-related communications.
To ensure security, prevent fraud and comply with legal obligations.
3. Account and Subscription Data
When you create an account or purchase a subscription or credits, we store the information needed to manage your account, your active plan, your purchase history and the digital services delivered to you. This data is used solely to operate your account and deliver the Service.
4. Payment Processing through Razorpay
Payments are processed through Razorpay. We do not store full card numbers, CVV, UPI PIN, netbanking credentials or complete banking details on our servers.
Razorpay processes your payment information under its own privacy and security standards (PCI-DSS compliant). We receive only the limited transaction status and reference details needed to confirm and reconcile your purchase.
5. Data Sharing with Service Providers
We share limited data with trusted providers only to the extent needed to run the Service. These include payment processing (Razorpay), cloud hosting and infrastructure, communication/email delivery, and AI model providers that power optional analysis features. These providers are bound to use the data only to perform services for us and not for their own purposes. We do not sell your personal data.
6. Cookies and Analytics
On the web, we use essential cookies and local storage to keep you signed in and remember your preferences, and limited analytics to understand feature usage and improve the Service. Disabling essential cookies may affect core functionality.
7. Data Security
We use industry-standard administrative, technical and physical safeguards — including encrypted transport (HTTPS) and hashed credentials — to protect your information. No method of transmission or storage is 100% secure, but we work continuously to protect your data.
8. Data Retention
We retain your account and content data for as long as your account is active or as needed to provide the Service and meet legal, accounting or reporting requirements. You may request deletion of your account and associated data at any time by contacting us.
9. User Rights and Contact
Access, update or correct your personal information from within the app.
Request a copy or deletion of your data by emailing us.
Withdraw consent or close your account at any time.
10. Contact Information
If you have questions about this Privacy Policy or your data, contact HOORECON IT-Sys Private Limited at support@hoorecon.com or 044 4697 2104.
Registered/Operating Address: Innov8 Millenia, 2nd Floor, East Wing, RMZ, Millennia Business Park, Campus 1A, No. 143, MGR Road (North Veeranam Salai), Perungudi, Sholinganallur, Chennai-600096, Tamil Nadu, India.
HOORECON IT-Sys Private Limited
Innov8 Millenia, 2nd Floor, East Wing, RMZ,
Millennia Business Park, Campus 1A, No. 143,
MGR Road (North Veeranam Salai), Perungudi,
Sholinganallur, Chennai-600096, Tamil Nadu, India.
Phone: 044 4697 2104
Email: support@hoorecon.com
Website: www.jelcos.ai