Refund Policy
Last updated: 26 June 2026
This Refund Policy explains refunds for purchases made on JELCOS AI (https://www.jelcos.ai), operated by HOORECON IT-Sys Private Limited. All services are digital in nature.
1. Digital Product / Service Refunds
Our products are digital tools, reports, subscriptions, training content and guided advisory sessions. Because access is delivered electronically, refunds are considered only in the specific cases set out below.
2. Duplicate Payment
If you were charged more than once for the same purchase, the duplicate amount will be refunded in full after verification.
3. Failed Transaction
If your payment was debited but the transaction failed and no access or service was delivered, the amount will be refunded in full after verification with the payment gateway.
4. Non-Delivery Due to Technical Issue
If a successful payment did not result in delivery of the purchased digital service due to a technical issue on our side, you are entitled to a full refund (or, at your choice, delivery of the service).
5. Non-Refundable Cases
Once a digital service has been accessed, a report has been generated/delivered, credits have been consumed, or a coaching/advisory session has been delivered, the corresponding amount is non-refundable, except where required by applicable law.
6. Refund Processing Timeline
Approved refunds are processed within 7–10 working days after approval.
7. Original Payment Method
All approved refunds are issued to the original payment method used for the purchase.
8. How to Reach Us
For refund requests, email support@hoorecon.com or call 044 4697 2104. Please include your registered email and payment reference.
HOORECON IT-Sys Private Limited, Innov8 Millenia, 2nd Floor, East Wing, RMZ, Millennia Business Park, Campus 1A, No. 143, MGR Road (North Veeranam Salai), Perungudi, Sholinganallur, Chennai-600096, Tamil Nadu, India.
HOORECON IT-Sys Private Limited
Innov8 Millenia, 2nd Floor, East Wing, RMZ,
Millennia Business Park, Campus 1A, No. 143,
MGR Road (North Veeranam Salai), Perungudi,
Sholinganallur, Chennai-600096, Tamil Nadu, India.
Phone: 044 4697 2104
Email: support@hoorecon.com
Website: www.jelcos.ai